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Exit Loan Counseling

Before federal student loan borrowers graduate, withdraw (regardless of plans to transfer to another school), or drop below half-time status they are asked to complete exit loan counseling. Half-time enrollment is being enrolled for at least six credits as an undergraduate student or four credits as a graduate student during regular semesters. Exit counseling has many purposes. It provides an opportunity for the borrower to review their rights and responsibilities and provide their lender(s) with current contact information. During the exit counseling session, the borrower will also select their repayment plan. Exit counseling helps borrowers make wise decisions with regard to repayment of their loans. In order to make this as easy and convenient as possible, borrowers are able to complete this requirement online.

In recent years many private lenders have sold their student loan portfolios to the U.S. Department of Education. As such, it is possible that a borrower may have more than one loan servicer. In those situations the Department of Education has been working to reassign the loans so that they are all with one servicer. It is critical that all borrowers confirm their federal loan borrowing by using their Federal PIN to access their loan history at NSLDS is the U.S. Department of Education’s central database for federal student aid.

Exit counseling discussed here covers the following federal student loan types:

  • Federal Family Education Loan (FFEL) Program loans
  • Subsidized Federal Stafford Loans
  • Unsubsidized Federal Stafford Loans
  • Federal PLUS Loans (for graduate/professional students)

               William D. Ford Direct Loan Program loans

  • Direct Subsidized Loans
  • Direct Unsubsidized Loans
  • Direct PLUS Loans (for graduate/professional students)

If you have borrowed other loans, you will be asked to complete exit counseling via a different site.

If you have borrowed private/alternative student loans, your lender will contact you prior to entering repayment. However, it is your responsibility to contact your private loan lender/servicer if you do not receive correspondence from your lender/servicer.

Select this link Direct Loan Exit Counseling to be directed to the website for exit counseling. You will need your Federal PIN to access this site.

Download this Student Loan Checklist as an additional resource to help you monitor your student loans. (Source: